Services
View information on DFHV services including licensing, Non-District Limousine, company operating authority, grant funding, and more.
Submit a complaint or compliment in writing or use the online Department of For-Hire Vehicles Complaint Form.
The program consists of an informal and voluntary but confidential meeting for the purpose of addressing issues.
DFHV welcomes for-hire companies, drivers and innovators whom are eligible to apply for DFHV grant programs. Click here to be directed to any current opportunities.
To establish portal access, please click here
Please allow 24 hours for a client services team member to review and approve your request. Once access has been granted, you will receive further instructions via email notification.
FOR EXISTING PORTAL USERS
Operator Portal Company Portal
The Department of For-Hire Vehicles (DFHV) is authorized to hear complaints and disputes occurring within the vehicle-for-hire industry and to foster positive intra-industry relationships. See D.C.
Transport DC is a premium alternative transportation service for WMATA Metro Access customers. Transport DC provides taxicab rides to and from any location within DC.
Complaints against a Vehicle Inspection Officer (VIO) for alleged improper conduct can be submitted to the Department of For-Hire Vehicles. The identity of the complainants will be kept confidential.