View information on DFHV services.
Submit a complaint in writing or use the online Department of For-Hire Vehicles Complaint Form.
DFHV is taking steps during the coronavirus (COVID-19) public health emergency to support for-hire drivers, vehicle owners and businesses.
DFHV Enforcement staff is responsible for ensuring compliance with Title 31 regulations.
The program consists of an informal and voluntary but confidential meeting for the purpose of addressing issues.
OHCR manages complaints and for-hire driver appeals. Submit forms here.
Department of For-Hire Vehicles has launched the Online Business Portal to allow Operators, Companies and Associations access to submit License Applications, One Stop Vehicle Registrations, and Vehicle Case Management.
To establish portal access, please click here
Please allow 24 hours for a client services team member to review and approve your request. Once access has been granted, you will receive further instructions via email notification.
FOR EXISTING PORTAL USERSOperator Portal Company Portal
Transport DC provides an alternative transportation service for MetroAccess customers.