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Department of For-Hire Vehicles

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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.

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Contact Us

The Department of For-Hire Vehicles is located at 2235 Shannon Place, SE, Suite 2001, Washington, DC 20020. The phone number is (202) 645-7300.

The office is open Monday through Friday from 8:30 am to 4:30 pm, and closed on observed District Holidays. 

For licensing, renewals, Face IDs, and One Stop contact Client Services or call (202) 645-7300 or email [email protected]

To submit a complaint, contact Complaints call (855) 484-4966 toll free or (202) 645-7300 or send an email to [email protected]

For the Lost and Found, call (855) 484-4966 toll free or (202) 645-7300 or send an email to [email protected]

For all other inquiries you may use the Ask the Director form or email us at [email protected] or call (202) 645-7300