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Department of For-Hire Vehicles

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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.

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Driver Training

One of the most important considerations for any business operation is customer service. The way customers feel about their treatment can have greater impact than the cost paid for the service. This is why it is important to take advantage of the free courses offered through this online training portal to receive the required instruction. Drivers who serve the public must be held accountable to provide excellent customer experiences in vehicles-for-hire. Register here.

Note: New account users must sign up from a desktop computer rather than a mobile device.