Non-Emergency Medical Transportation (NEMT) provides a cost-effective alternative to ambulance services for eligible customers in non-emergency situations. A customer that dials 911, and is experiencing a non-emergency, may be assessed over the phone by a registered nurse and then referred to an urgent care clinic. This customer will receive a free taxi ride to the clinic.  

This program is a partnership between the Department of For-Hire Vehicles (DFHV) and Fire and Emergency Medical Services (FEMS).  

Cost for riders: Free
Hours of Operation: 24/7
Registration: None
Book a ride: Rides are booked by FEMS’s Nurse Triage Line.