Items found by the driver of a District of Columbia taxicab are returned to the Department of For-Hire Vehicles (DFHV).

Please complete the Lost Property Form.

You may call the agency 24 hours a day/7 days a week at (855) 484-4966 or (202) 645-7300 or send an email to [email protected].

Please include as much as possible of the following information:

• your name, telephone number, and/or email address
• description of the item
• date it was lost
• driver’s name and/or Face ID
• vehicle license plate number

Office hours are 8:30 am to 4:30 pm, Monday-Friday, excluding holidays. If the item was lost over the weekend or a holiday, please allow two to three days for the driver to return the item.

Retrieving Lost Property

You must provide a picture ID to retrieve the item in person.

To have the item shipped you must provide a container for the item. If the item is a piece of luggage or larger, we will tape the item to prepare for shipping. Please provide a pre-paid shipping label with your address or an address to where the item is to be shipped. DFHV will call the service when the item is ready for shipment.