The Department of For-Hire Vehicles is accepting applications for new payment service providers (PSPs) under Chapter 4 of the DC Municipal Regulations, Title 31.
To apply for the operating authority period from September 1, 2016 to August 31, 2017, applicants must complete the attachment below titled "PSP MTS Application with Bond Form for the Period from 9-1-16 to 8-31-17" with all the required documentation.
The PSP renewal application for the operating authority period from September 1, 2016 to August 31, 2017 is due on June 30, 2016.
Payment Service Providers (PSP)
|Information Technologies Curves (IT Curves)||Approved||301-208-2222||itcurves.net|
|United Ventures Consortium (UVC)||Approved||202-269-1100||uvcdc.com|
|Yellow Cab Co. of DC||Approved||202-546-7900||dcyellowcab.com|
A complaint can be filed against a Payment Service Provider (PSP) for issues such as incorrect or non-payments, incorrect fare charges, fraudulent charges, meter malfunctions or credit card machines, or any other complaints with a PSP. All complaints must be presented in writing.The complaint must contain all of the details concerning the incident including a description of the issue or problem, at a minimum the name of the PSP, the name of the cab company, and the date and time of the incident. Please also include your name, mailing address, daytime phone number and email address, and the Department of For-Hire Vehicles Face ID number or PVIN. Additionally, provide supporting documentation with your complaint such as receipts, billing statements and bank statements.