The Account Manager is the person assigned to specific companies or businesses that are regulated by the Department of For-Hire Vehicles (DFHV). The Account Manager does not necessarily manage the daily transactions at the client services counter.
Download the application for a new Certificate of Operating Authority
Submit a complaint in writing or use the online Department of For-Hire Vehicles Complaint Form.
DFHV processes applicants for a Taxicab and/or Sedan or Limousine Operator’s Licenses.
One of the most important considerations for any business operation is customer service. The way customers feel about their treatment can have greater impact than the cost paid for the service.
DFHV Enforcement staff is responsible for ensuring compliance with Title 31 regulations.
DC Taxi Luxury Class Service Operating Authority application, instructions, checklist and terms.
Use our Lost Property Form to recover Items found by the driver of a DC taxicab.
Review the requirements and check list for renewing a Certificate of Operating Authority.
The Department of For-Hire Vehicles is facilitating the donation of retired taxis including at least ten with wheelchair lifts to qualiified nonprofit organizations serving District residents.